NH Canciller Ayala Vitoria

We were staying in Vitoria-Gasteiz as my partner was competing in the Ironman triathlon. The staff were so helpful and flexible and made a possible hectic stay go smoothly! They opened breakfast at 5am on the day of the event so that all athletes/supporters could enjoy some food before the race, they were also super helpful when it came to storing luggage (as you can imagine we had a lot!). The rooms were clean and comfortable and the hotel is in a great location, only a few minutes walk from the Center of Vitoria. Thank you to the staff at NH Canciller for your support during the Ironman weekend :)

The location is really good- the main pedestrian street is reachable in 5 minutes walking to the right side of the main entrance and the old center is less than 10 minutes straight ahead of the door. If you know the noise at the center on a Saturday night, you will not want to stay any nearer. Hotel was luxurious and room very comfortable with a view to the garden. Air conditioning control indicated temperature, even if not digitally. The door to the room bath and toilet was solid and closing with a solid "clunk", just the way I like for full privacy. There was a BATHTUB (top pleasure for me) and you could take, either a bath, or a shower. This is probably because the building was from a time when one could still take a bath in a hotel. Personnel at reception was impeccably polite and helpful. Breakfast very good.

It wasn't too difficult to find parking in the area, but we did arrive after work hours. The hotel is fairly near to all the main sites. We were there to see the great Miureann Nic Amhlaoibh in Teatro Jesús Ibáñez de Matauco, and that was only 20 minutes away. The hotel staff were friendly enough. There are lifts to the upper floors. The room is a good size and fairly clean. The room temperature is good, the bed is comfy, bath with a shower which had an ample supply of water and decent power. Check-in is at the time it should be, 12pm.

Excellent location, very well equipped room with kettle and espresso machine in the room with several options for tea or coffee . Very delicious breakfast and great service. Parking under hotel- easy to find from the main entrance.

Everything according to NH standards. NH never ceases to surprise: you never know what you're going to find. An average room, or a great room for the same star category. A worn out hotel, or a decent one. They are generally clean, but the services differ very much from one hotel to the other, on the same standard. Pretty interesting case. Although we do have an account directly with them, and all our details are in their books, they never ever deny us the joy of long check-in processes. We really feel special. At this hotel in particular, breakfast was borderline annoying! I lost count of the types of bad to really poor quality breads there were available. Other than that, some other poor quality cheese, worse pastries, no selection of fresh vegetables. The staff were very very nice and kind, though, and made us some omelettes.